Shipping policy

Shipping Policy

Thanks for choosing HusBands for your wedding band - we’re here to make sure your ring arrives quickly, safely, and exactly as expected.

Delivery Timeframes
Some of our rings are ready to ship, while others are made to order depending on size and availability.

• In-stock rings: delivered within 3–4 business days
• Made-to-order rings: delivered within 10–15 business days

Please note: delivery times shown at checkout reflect the maximum estimated timeframe. Most in-stock items will arrive sooner, as shown on the product page.

Shipping Methods
All UK orders are shipped via Royal Mail using a tracked service where available.

Processing Time
We aim to get your order out as quickly as possible.

• In-stock rings typically ship the next working day
• Made-to-order rings are crafted specifically for your size before dispatch

Production times for made-to-order rings can vary slightly during busy periods. If you have a deadline, feel free to contact us and we’ll do our best to help.

Shipping Rates

• UK standard delivery: £3.99, with free standard delivery on orders of £80 or more. UK Express delivery is £5.99 where available for in-stock items, with free Express delivery on eligible orders of £80 or more.
• International delivery: £9.99 to Europe; £13.99 to North America and Oceania. The free-shipping eligibility above applies to UK delivery, not international delivery. Available delivery options and the applicable charge for your order are shown at checkout.
  

Shipping Destinations
We ship both within the UK and internationally. For international orders, customs duties, taxes, or import fees may apply and are the responsibility of the recipient.

Tracking
Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow your delivery.

Delivery Information
Delivery times may vary depending on your location and the item ordered. While we always aim to meet our estimates, delays can occasionally occur due to factors outside our control (such as customs or carrier delays).

Estimated delivery times shown at checkout are for guidance only and are not guaranteed.

Order Changes
If you need to make a change to your order, please contact us as soon as possible. We’ll always try to help, but changes may not be possible once your order has been processed.

Undeliverable Packages
If a package is returned to us due to incorrect address details or failure to collect, additional shipping fees may apply to resend the order.

Lost or Damaged Items
If your order arrives damaged, please contact us with photos and we’ll resolve it as quickly as possible.

If a parcel is lost, we’ll work with the carrier to investigate and arrange a replacement or refund where appropriate.

Need Help?
If you have any questions at all, just get in touch - we’re always happy to help.

HusBands